Business Hours: Monday-Friday, 9am-6pm EET
Weekend messages will be answered on Monday morning.
✓ Your privacy matters — We never share your information
✓ Personal attention — Every inquiry is answered by our team
✓ Quick responses — Typically within 24 hours
Thank you for choosing Angel by Silvia. We're excited to help you find the perfect handmade piece.
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
Since each piece is custom-made for you, we accept returns only for manufacturing defects or errors. Contact us within 7 days of delivery.
We work with you before production to ensure perfect fit. If there's an issue, contact us and we'll find a solution.
You can reach us through the contact form below, or email us directly. We're available Monday-Friday, 9am-6pm EET. Weekend messages will be answered on Monday.
Your privacy matters to us. We never share your information with third parties. Every inquiry is personally answered by our team.
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please mark your message as priority.
Each piece is handcrafted to order in 2-3 weeks. Complex designs may take 3-4 weeks. We'll keep you updated throughout the process.
Absolutely! We offer custom sizing and can discuss fabric choices. Contact us before ordering for personalized requests.
We create pieces in sizes XS-5XL, all custom-tailored to your measurements. Check our size chart or contact us for help.
Yes! We ship to the EU, US, and worldwide. Shipping times vary by location (5-20 business days after production).
You'll receive a tracking number via email once your handmade piece ships.
Find your perfect fit
Delivery details & rates
Easy returns & exchanges
Have questions about our handmade pieces? We'd love to hear from you. Browse our FAQs below or reach out directly—we typically respond within 24 hours.